You can use the chat icon at the bottom of any page to quickly get in contact with us (Response times are much quicker: within 30 minutes).
Alternatively you can send us an email using the form below or directly via:
We'll get back to you within 24 hours. Available Mon - Fri | 9AM - 5PM GMT.
Frequently Asked Questions
After our initial soft launch we decided to remove the subscription option. We now have a more straight forward option of just purchasing each box individually. This gives you more flexibility and doesn't tie you to a payment plan.
Yes, we recognise how many orders each customer has made and reward loyalty with exclusive gifts. Subscribe to the newsletter to find out more.
You can find our refund policy at the bottom of any page or during checkout.
We'll always do our best to offer you a replacement for your damaged items or missing boxes. If you receive a damaged item, please email us within 15 days of receiving your box with photos of the damage.
Do you offer student discount?
Yes, just email us with a photo/scan of your student card and we will give you personal discount code with 10% off all purchases.
*(only applicable on full price items and can't be used in conjunction with another code or sale item.)